Business Solutions
Learn Effective Workplace Communication Skills Â
Better Relationships
Better BusinessÂ
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Build a workplace culture rooted in active listening, empathy, and collaboration—the key to stronger customer relationships and engaged employees.
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Ready to Transform Your Workplace? Learn How.
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Multi-Billion Dollar
Wake-up Call!Â
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- Ineffective listening costs businesses $62.4 billion annually.
- 80% of customers say the experience a company provides is as important as its products or services.
- 73% of consumers would rather do business with a competitor after more than one bad experience.
These statistics are more than just numbers—they’re a reality that could be impacting your business right now.
It’s time to take action.
At HOLD, we specialize in developing effective workplace communication skills that directly improve customer satisfaction and loyalty.
One meeting is all it takes to start building your solution.
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Find Your Workplace Communication Skills Solution
Team Training
One-Hour Popular Topics
- De-escalating Dragons: Equip your customer-facing teams with tools to diffuse tension and foster positive resolutions.
- Speaking to Be Heard: Master workplace communication for delivering tough messages effectively.
- The 42% Advantage: Learn how listening skills directly drive sales results.
In-Depth Communication & Emotional Intelligence Training
Customized programs tailored to your company’s needs over three months, designed to create lasting impact and measurable results.
Not Seeing What You Need?
We’ve got you covered—inquire for more tailored solutions!
Online Courses
For Individuals:
- Listen Your Way to Increased Sales
Perfect for entrepreneurs, sales professionals, and small business owners who want to master active listening to close more sales.
Learn more and enroll now!
For Teams and Organizations:
- Listen Your Way to Increased Sales
Empower your sales teams with tools to boost performance and drive results through active listening.
Explore team packages tailored to your company’s needs.
Coming Soon:
- Leading with Listening: Essential Communication Skills for Managers
Equip your managers with essential communication strategies to inspire and lead effectively.
Join the waitlist today!
Listening Expertise
Personalized 1:1 Guidance
Move beyond rigid, one-size-fits-all coaching. As an Active Listening Expert, I offer tailored, focused guidance designed to fit your unique goals and schedule. Together, we’ll:
- Pinpoint solutions to your biggest challenges.
- Gain actionable insights to improve communication.
- Build skills that drive results and boost confidence.
This is your opportunity to focus on what matters most and take your communication skills to the next level.
Industry-Specific
For Life’s Toughest Moments
Our expertise extends to industries where emotional intelligence and effective communication are critical.
For Legal Professionals:
Streamline communication with clients to improve outcomes and efficiency in your practice.
Discover our specialized services for attorneys.
For Funeral Professionals:
Provide compassionate support to grieving families while maintaining balance in your role.
Explore our solutions for the funeral industry.
Real Stories. Real Results.
The Most Engaged Team Workshop Yet
A really interesting session and probably one of our most engaged group workshops so far! I had a tough meeting today which I was dreading until last night and definitely took my new found listening skills with me today and the outcome of the meeting was 10x better than I had anticipated!
Amy Stillwell-Cox
Sales Success Across Every Industry
The EQ sales skills you will learn from Deb in Listen Your Way to Increased Sales helps in any industry. I experienced increased sales in cosmetology wholesale supply, in real estate, and now as a medical sales professional dealing with the impossible sales environment of Covid and beyond.Â
Leah Wagner
Next-Level Communication Skills
While going through the mentoring process with Deb I experienced so many lightbulb moments. I thought I knew how to listen and communicate with people. Deb has taken my skills to a whole new level.Â
Larry T. Daniels
Boost Collaboration with Communication Skills That Work
Do you dream of a workplace where employees are engaged, collaborative, and driven to get things done?
The same skills that improve sales and customer service also meet the #1 desire of employees: better workplace communication.
When that need is met, your team doesn’t just work—they thrive. Watch as collaboration improves, morale soars, and results follow.
Ready to see the impact?
Click "Schedule a Meeting" to find the solution tailored to your company’s needs.
Nice to meet you! I'm Deb.
Nice to Meet You! I’m Deb.
I’m an active listening expert with over 25 years of experience, helping individuals and businesses transform through the power of listening and emotional intelligence.
My journey includes a Master’s degree and plenty of real-world, hard-earned experience. I live by my core values: integrity, respect, compassion, and acceptance.
Many people introduce me as “The amazing Deb Porter” and tell me they’ve never met a better listener. That’s because I believe in creating a space where people feel truly heard—whether it’s tackling a business challenge or working through personal growth.
Listening isn’t just a skill; it’s the foundation for success. When you unlock its potential, you’ll see results that take you to new heights. And when you do, you’ll know it was all worth it.
Come discover the power of listening with me.
