Business Solutions
Learn Effective Workplace Communication Skills Â
Better Relationships, Better BusinessÂ
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Create a culture of active listening, empathy, and collaboration that enhances customer relationships and employee engagement.
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Learn How
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SCHEDULE A MEETING
A Multi-Billion Dollar Wake-up Call!Â
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â—ŹÂ Ineffective listening costs businesses $62.4 billion annually.Â
â—Ź 80% of customers say the experience a company provides is as important as its product or services.
â—ŹÂ After more than one bad experience, around 73% of consumers say they would rather do business with a competitor.
This can hurt your business. It’s time to take action.
HOLD helps you develop the essential communication skills needed to improve customer satisfaction.
One meeting is all it takes to find YOUR solution.
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Find Your Workplace Communication Skills Solution
Team Training
One Hour Popular Topics
â—Ź De-escalating Dragons:Â Equipping Customer-Facing Teams to Tame Tensions and Foster Positive Resolutions
● Speaking to be Heard: Empowering Workplace Communication When the Message is Hard
● The 42% Advantage: Listening for Sales Results
In-Depth Communication and EQ Power Training
Tailored to your company's specific needs over the course of 3 months
Need something else?
Inquire for more
Online Courses
Available Now:
Listen Your Way to Increased Sales
For entrepreneurs, sales professionals and small business owners
For corporate leaders, and heads of sales departmentsÂ
In Development:Â
Leading with Listening: Essential Communication Skills for Managers Waitlist Signup
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Mentoring
Intensive One on OneÂ
At a Pace that Works for You
Unlike rigid time-bound coaching approaches, I offer personalized mentoring tailored to your needs and schedule.
Quickly dial in to your needs and solutions. Get what you need and move on.
Client Care
Support Your Clients Through Life’s Toughest Moments
For professional services like law, funeral homes, and others dealing with emotionally heavy situations, Client Care blends our confidential listening service with your business allowing you to provide clients with a compassionate, supportive space. Purchase blocks of time for them to access professional, empathetic listeners who can help them process emotions, reduce stress, and regain clarity.
What People Say
Engaged Team
A really interesting session and probably one of our most engaged group workshops so far! I had a tough meeting today which I was dreading until last night and definitely took my new found listening skills with me today and the outcome of the meeting was 10x better than I had anticipated!
Amy Stillwell-Cox
Any Industry
The EQ sales skills you will learn from Deb in Listen Your Way to Increased Sales helps in any industry. I experienced increased sales in cosmetology wholesale supply, in real estate, and now as a medical sales professional dealing with the impossible sales environment of Covid and beyond.Â
Leah Wagner
A New Level
While going through the mentoring process with Deb I experienced so many lightbulb moments. I thought I knew how to listen and communicate with people. Deb has taken my skills to a whole new level.Â
Larry T. Daniels
Workplace Communication Skills Bonus
Do you dream of a company full of engaged, collaborative employees who get stuff DONE?
The skills that improve sales and customer service also help meet the #1 desire of employees: good workplace communication.
Watch what happens in your company when that need is met.
Boost your company’s success today.
 Click "Start Here" to discover the solution for YOUR needs.
Next steps!
How it all works
Step 1
Meet with Deb
Click the Schedule a Meeting button, and pick a time that works for you.
Decide on the best option to meet your team’s needs.
Step 2
Get To Work
Implement the decision. Stay on track with your team.
Step 3
Achieve Your Goals
My goal is to help you surpass yours. My team and I are here to assist you. We believe in your success.Â
Nice to meet you! I'm Deb.
I’m an active listening expert, with over 25 years of experience.
My education includes a Masters degree, and a lot of hard knock experience. I’ve put it all to use helping others improve their lives and businesses.
I believe in living my core values of integrity, respect, compassion and acceptance.
Many people introduce me as, “The amazing Deb Porter.” They tell me they’ve never met a better listener.
It does feel amazing when you’re heard. Whether it’s a business problem or a personal one, the essential skills of listening and emotional intelligence propel you to greater heights.
When you see the results you want, it’s all worth it.
